Last updated: 2025 TUMIA (“we”, “our”, “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, and protected when using the TUMIA service. 1. Information We Process TUMIA processes only the information necessary to provide automated reminder services. This may include: Customer phone numbers Appointment-related details (such as date and time) Basic business account information We do not collect unnecessary personal data. 2. Purpose of Data Processing Personal data is processed strictly for the following purposes: Delivering appointment reminders Operating and maintaining the TUMIA service Providing customer support Ensuring service reliability and security Data is not used for marketing to end customers. 3. Customer Consent Businesses using TUMIA are responsible for obtaining explicit consent from their customers before sending any reminders. TUMIA does not initiate communication without instruction from the business user. 4. Data Retention Data is retained only for as long as necessary to provide the service or meet legal and operational requirements. When data is no longer needed, it is securely removed. 5. Data Security We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. 6. Data Sharing TUMIA does not sell, rent, or share personal data for unrelated purposes. 7. User Rights Business users may request access, correction, or deletion of their data by contacting us. 8. Contact Information If you have any questions about this Privacy Policy or data protection, please contact: Email: support@tumia.io